Questions and answers
How the service works, in short. If your question is not here, write to hello@neupal.ru.
Is it free?
Yes. No card required and no trial that ends after two weeks. All checks and alerts are available as soon as you sign up.
How many sites can I add?
Up to 10 sites per account. For each address we watch three things: whether the site responds, when its SSL certificate expires and how long its domain is paid for.
How often is a site checked?
Uptime every 5 minutes, around the clock. SSL certificate and domain expiry dates rarely change, so we check those once a day.
What counts as "down"?
A site is down when it did not respond within 10 seconds, the connection failed, or the server returned an error code such as 404 or 502. The alert arrives after two checks in a row, usually about 10 minutes. We do not treat 401 and 403 as down: that is how password-protected pages and bot protection respond. We check from a server in Europe.
Which domain zones are supported?
For .ru, .su and .рф we get the expiry from the WHOIS of the Russian Coordination Center; for .com, .net, .org and most other zones, from RDAP. If a zone has neither, the dashboard shows "zone not supported", and uptime and SSL are still checked.
Do you need access to my server?
No. Nothing to install, no code to add to your site, no passwords to share. We see your site the way a regular visitor does: we open the address and look at the server's response.
Can I use it without Telegram?
For now, alerts are sent to Telegram only. Without the bot your sites are still checked and their status is visible in the dashboard, but you will not get any alerts.
What do you do with my data?
We store your email, your site addresses, check results and your Telegram chat ID so we know where to send alerts. We do not sell it or use it for advertising. You can delete your account in Settings, and all your sites are deleted with it right away.